Privacy Policy

1. Introduction

ToonShort is committed to protecting your personal privacy and data security. We collect and process your personal information in accordance with lawful, legitimate, and necessary principles, and we strive to safeguard your data with industry-standard security measures.

This Policy describes:

• The types of personal data we collect
• How we use and process such data
• How and with whom we may share data
• Your rights and choices regarding your data
• How we store and protect your data

2. Age Restrictions

ToonShort is not intended for children under the age of 13.

Users aged 13 to 18 ("Teen Users") may use the Services only if:

1. The Teen and their parent or legal guardian have jointly reviewed and agreed to this Policy; and
2. The Teen's account is created by the guardian and used under the guardian's supervision and permission.

If a guardian allows a Teen to use ToonShort, the guardian accepts full responsibility for all activities conducted by the Teen on the platform.

3. Types of Personal Data We Collect

To provide you with a complete and secure experience, we collect information based on lawful, legitimate, and necessary principles.

(1) Information You Provide

• Account Information
When you register or log in to ToonShort, we may collect:

• Username / nickname
• Age or date of birth (if applicable)
• Email address
• Password
• Profile photo (if uploaded)

• Payment Information
When you subscribe, recharge coins, or make purchases, we may collect:

• Order ID
• Transaction amount
• Payment status
• Payment channel (Apple, Google, etc.)

• Feedback & Customer Support
When you contact us, we may collect:

• Text content you submit
• Contact information provided by you
• Screenshots, recordings, or attachments

• Participation in Events or Surveys
If you join surveys, raffles, or promotional activities, we may collect information you voluntarily submit.

(2) Information We Collect Automatically

• Device & System Information
We automatically collect:

• Device model and brand
• OS version (iOS/Android)
• Device identifiers (IDFA, IDFV, GAID, etc.)
• Network type and carrier
• Screen resolution, language settings, time zone
• IP address

• Usage Data
Including but not limited to:

• Click history
• Viewing history, play duration, pause/seek actions
• Likes, favorites, shares
• Search keywords
• Recharge and transaction history
• Error logs, crash logs
• Push notification status
• Ad impressions and click-through data

If you log in from multiple devices, we may identify your activity across devices using device identifiers.

(3) Information from Third Parties

• Social Login Providers
If you log in using:

• Facebook
• Google
• Apple
• Twitter/X

We may receive:

• Name / nickname
• Email address
• Profile photo
• Public social account information

You may revoke authorization at any time through the respective platform.

• Third-Party Advertisers & Analytics Providers
Through integrated SDKs, we may receive:

• Ad impression and click data
• Anonymous analytics data

4. How We Use Your Information

We use your personal information only for legitimate purposes, including:

• Providing and Maintaining ToonShort Services
  - Account authentication and management
  - Content playback and recommendation
  - Customer support and issue diagnostics
• Processing Payments & Transactions
  - Subscriptions
  - Coin top-ups
  - Paid events
• Personalized Recommendations
  - Suggesting dramas you may enjoy
  - Showing personalized ads (you may disable this feature)
• Service Optimization & Security
  - Improving app performance
  - Crash analysis and debugging
  - Fraud, spam, and abuse prevention
• Legal Compliance
  - Responding to legal processes and regulatory inquiries
  - Enforcing policies and preventing illegal activities

5. Cookies and Tracking Technologies

We and our partners may use:

• Cookies
• SDKs
• Web beacons
• Device identifiers

For purposes such as:

• Maintaining login sessions
• Analyzing user behavior
• Advertising optimization
• Preventing fraud and abuse

6. How We Share Your Information

We do not sell your personal data. We may share information only under the following circumstances:

(1) Service Providers (Necessary for Functionality)

Such as:

• Cloud service providers (AWS, Google Cloud, etc.)
• Push notification services
• Payment processors
• Data analytics partners

We require all partners to meet strict data protection standards.

(2) Third-Party Social Platforms

Used when you log in via Facebook, Google, Apple, etc.

(3) Advertising & Analytics Partners

For:

• Ad delivery
• Targeting (if enabled)
• Attribution and performance measurement

(4) Legal or Safety Requirements

We may disclose your data if required to:

• Comply with laws or regulations
• Respond to legal investigations
• Prevent fraud or protect platform security

(5) Business Transfers

If ToonShort undergoes a merger, acquisition, or asset transfer, we will ensure the receiving party continues to follow this Policy.

7. Data Storage & Cross-Border Transfers

Your data may be stored or processed in:

• Hong Kong
• Singapore
• The United States
• Or other regions with comparable data protection standards

We take appropriate safeguards for any cross-border data transfers.

8. Data Security

We employ industry-standard security measures:

• HTTPS encryption
• Encrypted data storage
• Access controls
• Anti-intrusion and anti-attack technologies

9. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Delete your personal information
• Withdraw consent (e.g., disable personalized ads)
• Request a copy of your data (where applicable)

10. Deleting Your Information

You may request account deletion at any time.

After deletion:

• You will no longer be able to access your account
• Relevant data will be deleted or anonymized
• Some transaction records may be retained as required by law (e.g., tax or audit obligations)

11. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this Policy.

Upon account deletion, we will:

• Delete your data; or
• Retain legally required records (e.g., payment history)

12. Third-Party Advertisers

ToonShort integrates third-party advertising SDKs for:

• Ad delivery
• Targeted advertising (optional)
• Attribution and reporting

These partners may collect:

• Device information
• Ad engagement data
• OS advertising identifiers

13. Policy Updates

We may update this Policy from time to time.

If the changes are material, we will notify you within the app.

If you continue to use ToonShort after an update, you will be deemed to have accepted the revised Policy.

If you do not agree, you must stop using the Services and delete your account.

14. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us: